Frequently Asked Questions

Practical information about our dance classes

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No, our classes are designed for dancers of all levels, from beginners to advanced. We offer different levels of classes to cater to varying skill levels, so you can start from scratch or continue building on your existing dance experience.

We recommend wearing comfortable clothing that allows you to move freely. For footwear, it’s best to wear dance shoes or shoes with smooth soles that allow you to turn easily. Avoid non-flexible shoes, as they can impede movement.

Ladies, it is not required to wear heels while Salsa dancing. You can totally wear your comfy sneakers. Then, as you begin to feel more practiced, feel free to pop on a pair of heels, or not.

If you are about to start off on your first partnering dance class, expect that you’re going to make contact with new people. To avoid any awkward moments or self-consciousness, wear clean clothes, bring a mint, some deodorant, a towel and relax into the experience. It can also help to get familiar with the music. We have some Spotify playlists on out homepage to help you get familiar with our dance styles and counts.

Yes, you can join the classes at any time. We start new courses every few weeks, so you have the flexibility to start when it suits you best.
Yes, all our classes are taught in English. However, most of our teachers also speak Dutch, so you can ask questions in either language during class.
Absolutely! You can register for the classes with or without a dance partner. If you come alone, we rotate dance partners during the classes to ensure everyone gets a chance to dance.

You’re welcome to dance with the same partner throughout all our classes, so don’t feel obligated to participate in the partner rotation system. However, we will occasionally recommend switching partners to help you master the art of (non-verbal) leading and following, but it is always your choice to switch or not.

Subscribing for classes, Products and Prices

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Registration is mandatory and can only be done online via the Bueno Student App or our class schedule on the website. Simply select the class you want to join, purchase the appropriate ticket – membership or punch card, and use the app to book and manage your classes and products.

With a membership and punch card you can book your classes per week. With a course ticket your classes are set on a certain day/time slot and will be pre-booked for the entire course.

To join our dance classes, you can follow these steps:

  • Visit our website at salsaconnexion.nl/schedule or www.salsaconnexion.nl/prices.
  • Select the date and class you wish to join.
  • Click on “Click here to sign up” and choose the appropriate option: Try-Out, Membership, Punch card, or Single class.
  • Download the Bueno Student App to manage your classes and products.

Punch cards are tied to individual persons and their Bueno account and can only be used by one person. This applies to all our products.

If you miss a class, you can catch up within two weeks after the missed class.

To catch up, you need to have an active membership and you can only catch up on classes at your dance level or lower. Send us email to administration(at)Salsaconnexion.nl to let us know which class you missed. We will add you a “catch up punchcard”, which you can use to sign in for the catch up class in Bueno Student app.

The medal system is a way to track your progress in our classes. Each level requires a specific medal, and you can ask for an assessment in class to determine if you meet the requirements for a higher level. More information about the medal system can be found on our website.

Yes, if a class is full, you can sign up for the waiting list.
We are constantly monitoring our waiting list, if a spot becomes available, we will notify those on the waiting list right away even until an hour before class.

There can be two reasons why you could be added on a waiting list for a specific class:

  1. The maximum number of participants has been reached.

When there is a cancellation / opening for a spot, you will be added to the class and notified by email.

  1. The maximum number of leaders or followers has been reached. We strive to maintain a balanced female-male ratio in each class. When you sign up for the waiting list you will be added as soon as the female-male ratio changes and notified by email.

Yes, couples can request guaranteed spots for a specific class by emailing us at administration(at)salsaconnexion.nl. Please provide both your first and last names, the class name, day, and hour. However, this offer is subject to the maximum capacity of the class.

If you’re having trouble logging in, it’s often because the app hasn’t been updated to the latest version. This issue affects about 15% of our users, usually because automatic updates are not enabled on their devices. Make sure to check your app store for any available updates and enable automatic updates to avoid future issues.

Payments and Pricing

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The pricing for our dance classes varies depending on the type of membership or class package you choose. You can find detailed pricing information on our website at www.salsaconnexion.nl/prices.

We accept online payments through various secure payment methods: Ideal, Bancontact, and Giropay.

We have a strict no-refund policy for classes. However, in certain circumstances, such as documented medical issues, we may consider transferring your payment to another class or providing credit for future classes. Please contact us at administration(at)salsaconnexion.nl to discuss your situation.

If you have any additional questions or need further assistance, you can contact our administration via email at administration(at)salsaconnexion.nl. We strive to respond to inquiries within 24-48 hours.

Please note that all information provided is subject to change, and it is always a good idea to visit our website or contact our administration for the most up-to-date details regarding classes, schedules, and policies.
We hope these FAQs answer your questions. If you have any further inquiries, please do not hesitate to contact us at info(at)salsaconnexion.nl. We look forward to dancing with you!