How to cancel your class?
1. How to cancel your class
To cancel a class which you have reserved you should log in at your “Bueno Student App” and cancel the class online at least 3 hours before the specific class starts.
Situation 1:
If the cancellation is done more than 3 hours before the class starts (Early Cancel):
- students with a monthly subscription can re-use this credit for another class in the same week.
- students with a puchcard can re-use their credit for another class before the package expires.
Situation 2:
If the cancellation is done less than 3 hours before the class starts (Late Cancel):
- the credit is lost and cannot be re-used anymore for other classes.
Situation 3:
You already used your credit of your membership.
If you get a notification as below (picture with red saying “attention”) please contact Salsa Connexion as soon as possible via whatsapp.
Tip: Enroll your classes as soon as possible. So that when you encounter signing up issues, you + Salsa Connexion have time to resolve it.
2. No show or Late Cancel
If you can not make it to a class that you signed up for and decide to NOT cancel your class online 3 hours before your class, the credit of that class is lost and cannot be re-used anymore for other classes. Also you are taking up a spot for another dancer that might be on our waiting list.
